Each category of merchandise has its own exchange policy. The policy or condition for exchanges for merchandise is listed below. Notice of any defects must be given to customer support at support@watchthisbahamas.com within 48 hours (2 days) of receiving the item(s). Before any exchanges can be made, items must be issued a Return Merchandise Authorization (RMA) number. After an RMA number is issued, the item(s) must be returned using the return procedures outlined (see Returns). The item(s) will be subject to an inspection before an exchange is granted. Approvals of exchanges are guided by the policies set in place in this document (see Returns).
Exchanges on Watches – may be given if watch is found defective (see warranty), then another watch may be issued of the exact same brand and model. If in the event that watch may not be in stock, then another watch of equal value may be exchanged. Watches are subject to warranty and return policy before exchange can be made. If a watch is found defective or in error upon arrival, please do not wear the watch, or have the watch sized (links removed to fit you).